My Account Frequently Asked Questions
What is a My Account?
- create an up-to-date and private personal
profile
- control the types of mailings and emails you receive from the Kennedy Center
- e-mail questions to Ask artsmanager.org
- post job listings and board openings
- submit online forms without having to type contact information
- email information on artsmanager.org to a friend
Additional benefits available when using the Kennedy Center web site:
- create a customized home page showing events that relate to your preferences
- track ticket purchases
- request reminders when tickets go on sale with the Remind Me feature
How will you use my personal information?
We will use your personal information and preferences to provide you with a personalized web experience and to send you special announcements, promotions, and discounts. Once you have registered, you can update your personal information and preferences at any time by logging in and Editing Your Profile.
Will you share my information with any outside company or third party?
At the Kennedy Center, we respect your right to privacy and we understand that users of the Kennedy Center website need to be in control of their personal information. "Personal information" includes, but is not limited to, name, address, telephone number, e-mail address and credit card information. Your personal information may be used by us (or third parties engaged by us) to: (1) customize the advertising and the content that you see, (2) fulfill your requests for products and services, (3) contact you, (4) conduct research, (5) respond to subpoenas, court orders or legal process, and (6) establish or exercise our legal rights or defend against legal claims.
In addition, the Kennedy Center may provide your name and address or phone number to third parties whose products we believe may be of interest to you (although we do not share any other information about you, the selection criteria may result in the third party being able to identify your relationship with the Kennedy Center in a broad manner, i.e., that you are a subscriber or donor, or may have attended a particular production). You can request at anytime that we do not share your name and address or phone numbers with such third parties. The Kennedy Center does not monitor or control the privacy policies of third parties.
How often will you send e-mails to me?
If you provide your e-mail address, the Kennedy Center will send you a monthly e-mail newsletter by default and may contact you periodically with special updates. If you also indicate interest in specific programs or genres of performance, you may receive communication about Kennedy Center events related to your interests. If at any time you'd like to stop receiving email from us, simply log in and edit your contact preferences.
What should I do if I forget my user name and/or password?
You can look up your user name and/or password by entering your e-mail address here.
How can I update my personal information and preferences?
Once you have registered, use your user name and password to login on our website. Once you have logged in, click on the "Edit Profile" link in the top right corner of any page on the site. You can then update your personal information, change your user name and password, update your interests, or update your contact preferences to remove yourself from the mailing list.
